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Nine Key Critical Success Factors A Startup Must Manage Successfully
(Summary reprinted from SUCCESSFUL STARTUPS, Chapter XI, page 160)
(1) OPPORTUNITY ANALYSIS:
While the broader conclusions of this important
success factor bear on why someone should invest in the entrepreneur’s
vision, the message is hopefully clear: only carefully thought-out, scrupulously
market-tested and verified large-scale opportunities in a growing market
segment will be funded. Innovative, break-through business models and
solutions, developed by a successful entrepreneur, will be first in line
for a check when the valuation is reasonable.
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(2) MARKET VALIDATION:
The experts are firm on this key venture-building
issue: unless the entrepreneur’s team can present reliable, positive,
quantitative evidence that the target client and market will purchase
large numbers of the proposed product, the venture will not attract professional
investors. And the best-suited evidence to present is always purchase
orders, invoices and accounts receivable.
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(3) MANAGEMENT EXPERIENCE:
The second most-important
question, once the venture’s business model has proven traction,
is whether the founder and his/her team can produce the goods. Industry
and product marketing experience gained while managing
a successful venture or department are huge assets
but so are imagination, the drive to succeed and a disposition toward
fiscal control and judicious corporate governance.
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(4) FINANCIAL PROJECTIONS:
Here the experts preach
restraint and objectively as key virtues in number crunching because investors
rarely see this practiced. Many
new ventures underestimate the cost and time needed
to market validate a product, and over-estimate the start and volume of revenue
generation, and consequently run out of money before their new world vision
has a chance to succeed. It’s OK to be optimistic, but being creditable
with financial projections will earn more points
when you really need them.
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(5) THE MARKETING MODEL:
Designing and implementing
a successful marketing plan and strategy is an absolute, quantitative
professional skill requiring a lot of practice. The critical success
issue here is whether you, the founder and CEO, have these skills in spades,
or have someone by your side who knows how to reach and sell your customer. Clever,
successful marketing is built on both sophisticated testing and selecting
the right customer-conversion tool. Investors love to hear how you
will do it.
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(6) COMPETITIVE ANALYSIS:
To disrupt a market
and destroy the competition is the goal, and investors simply want to
know if your product has the iron-clad, built-in differential to do this. The
more loudly you can parade this documented competitive differential, with
confidence, the easier it is to proceed with a successful startup. If
there is no competition then you’d better be prepared to explain
how you will create a new market with limited funds.
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(7) INTELLECTUAL PROPERTY:
If your product
really has patentable properties, you go to the head of the line in terms
of risk reduction. You need
to decide strategically when you can afford to prove
and document this considerable advantage by using expensive professionals. Our
advice is to do some low-cost online research on your own to clear the
title of your company and product names, and then seek out a patent expert
who will guide you in the preparation of a provisional filing just to
get into the fray. Later you can focus on pushing the patent application
with direct professional help when revenues will
support this expensive, lengthy process.
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(8) VENTURE STRUCTURE:
Given all the other
priorities entrepreneurs must confront, and the fact that a venture is
constantly changing in some way, getting the right structure in place
immediately is one tough challenge. It
is also an action that if done incorrectly will create
its own set of problems. The only consistent solution is a combination
of experience and outside professional skills, and the entrepreneur must
buy these one way or another. The investor is either attracted or
repulsed by the corporate structure of a new venture, so experts advise
you to spend the time and money to get it right.
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(9) EQUITY PLACEMENT:
There are some lyrics
in an old jazz song that shout: “First you say yes, then you say
no…” This
is precisely what you have to do in producing a marketable,
yet legally defensible, equity offering document. As with Venture
Structure, this is a skillful art form best practiced by really experienced
entrepreneurs, advisors, and legal eagles all working together. There
is no single recipe as each deal is somewhat different, but there are
huge amounts of available documentation examples to follow. Like
creative marketing, the best advice is to simply know and match your customer’s
requirements, i.e., the investor.
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